Child Counselling Services Keighley
Relate Pennine Keighley and Craven
is a registered charity and company limited by guarantee.
Registered address: Acres House, Berry Lane, Keighley, BD21 1DN
Charity Number: 1062246 Company Number: 3324143 (registered in England and Wales)
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  Young People’s Counselling for ages 10 to 24


Welcome to our young people’s counselling page

Have a look at the information below, and then, if you think we can help you, please get in touch with us.

The good news is that there is no limit to the number of times you can come. The bad news is that we know that the idea of talking to a stranger about your problems can seem a little strange, even frightening, but we can assure you that over the last 10 years we have successfully helped thousands of young people to feel a lot better and there’s a really good chance that we can help you too.

Who does our young people’s counselling service help?

Children and young people who come to see us normally want counselling because they are feeling unhappy about something in their lives and cannot find a way to sort things out on their own.

Common problems include things like

  • parents splitting up or arguing all the time
  • bullying at school
  • worries about exams
  • feelings of panic, anxiety or depression
  • or feelings of being badly or unfairly treated at home or at school

But don’t worry if your particular problem is not in this list or seems embarrassing, strange or silly. We will be happy to see you whatever it is that you want to talk about.

So what is counselling?

Everyone talks about counselling these days, but very few people really know what the difference is between counselling and just having a good chat with someone. So what is the difference?

Well, the first thing is that a proper counsellor is someone who is really good at listening to, and understanding, what you have to say. In everyday life, it’s rare for someone to give you their complete attention like this and even if they do, they will often end up interrupting you or changing the subject or just looking bored. The other big difference between our counsellors and people you talk to in ordinary life is that our counsellors don’t take sides or blame you or criticise you or tell you what they would have done if they were you, or how much better things were 25 years ago when they were young…...

Finally, because our counsellors have nothing to do with your home, school or work life, and only see you during a counselling session, they are not influenced by what other people may think or say about you and as a result can often see you and your problems more clearly than your friends or family.

So, whilst your counsellor can’t change the world (sorry about that); you will find that having the opportunity to talk to a friendly person who really listens to you and understands your problems and feelings can be a massive relief and a big help just in itself.

But counselling is much more than just listening, and as the sessions progress, you will find that your counsellor gradually helps you to understand what is going on in your life and how you have come to feel the way you do.

This is important because once you understand things better, you start to feel less upset and isolated and a little more in control of things. And once you are less upset, you and your counsellor can then look at ways to make things better. Counselling isn’t a miracle cure, but we can report that nearly all our young clients say their counselling has helped them to understand things better, to feel much happier and to have much more confidence in themselves.


Counselling is also special because we promise our clients confidentiality. We do this because we understand that it is impossible for young people to be completely honest with their counsellor if they are worried that what they say might be reported to parents or teachers or social workers.

To be honest, the rules on confidentiality for young people and children are a little complicated, but what we can say is that, generally speaking, if you are over 12 we never tell anyone outside relate what you have told us unless we believe that either you, or someone you have told us about, is in serious danger.

And if you are between 10 and 12, we will always see you for at least one appointment without your parents’ permission. But after that it may be necessary for us to talk to your parents before we can offer you regular counselling sessions.

How to get to see a counsellor

On our contacts page , there is a list of telephone numbers and email addresses of all our offices. Please pick the office that is nearest you and then either ring us or send us an email. Once you have contacted us, our friendly and super efficient office staff will then sort you out with an appointment as quickly as possible.

If you don’t want to ring us yourself, you can either ask one of your parents to ring, or ask your teacher, school nurse, doctor or social worker to ring us on your behalf.

Incidentally, If you are at school, you may find that Relate already provides young people’s counselling at your school during term time.

Good luck…and maybe we’ll see you soon.

Notes for Parents or Guardians


From our point of view, your son or daughter has the right not to tell you about what is discussed in his/her meetings with our counsellor and we ask that you respect that right.
We fully understand that, at times, a lack of information about what is going on in your child’s counselling may cause you to feel excluded, frustrated or even quite angry. But as professionals working to strict codes of practice, we cannot disregard the fundamental principle that whatever is discussed in a counselling session is always kept confidential unless we come to believe that, by maintaining client confidentiality, someone’s personal safety or well-being could be put at serious risk.

That said, it is not uncommon for parents to be invited into a session with their son or daughter, provided that the young person is in agreement.

Parents can also become part of the therapeutic process by registering as clients of our Family Counselling service. Please note, however, that family counselling is only viable if the children concerned are happy to participate in it.


It costs our Centre about £65 to provide each counselling session for a young person. And whilst the service is supported to a significant degree by local NHS Primary Care Trusts, it does help us enormously if the parents/carers of our young clients are occasionally able to make a small donation towards the costs of running the service.
If you can help in this way, please make your cheque payable to Relate Pennine Keighley and Craven, and if you are a taxpayer, please consider making your donation under the Gift Aid scheme – forms for which are available from any of our offices. Thank you.

Quality control and safety

Relate’s services for young people have been a huge success in recent years and we are continuing to expand and develop this work.

All our young people’s services are free and all our young people’s counsellors are highly trained and experienced professionals whose work is supported by regular clinical supervision.

Relate PKC also guarantees that all staff and counsellors who come into contact with young people are periodically subject to enhanced Criminal Record Bureau (CRB) checks.

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Relate adult services are open to all adults whatever their sexuality, financial circumstances or ethnic background.
Our Keighley and Huddersfield offices also have good access for clients with physical disabilities and appropriate ground floor facilities.